From: Baroni Limited [baroni-limited@tiscali.it]
Sent: 04 September 2006 19:51
Subject: Baroni Limited - Offshoring Newsletter' - 31/06

Importance: High
Sensitivity: Confidential

Indian Hardware Design Services Firms Gaining Stature

Intensifying competition has driven equipment, semiconductor and other manufacturers to launch products that are superior in function, performance and cheaper than products from their competitors.  Manufacturers who are unable to launch newer products are fading out in the global market place.  This has created an opportunity for Indian corporations to make their presence felt in hardware development, including integrated circuit (IC) design and board design.

As one of the Japanese mobile manufacturer says the driving force behind recent outsourcing of core development processes to India by equipment, semiconductor and other manufacturers is recognition that, 'If the present development stance is maintained, it will become impossible to meet customer requirements, for both cost and development reasons.  ' Hence, the solution, which is gaining momentum, is outsourcing development to Indian companies to utilize far more designers, and at lower cost, than those available to Japanese firms in-house.  A comparison of monthly cost per designer, is - About 1 million Japan Yen (8500 US Dollars) for a major Japanese manufacturer, about maybe Japan Yen 700,000 to Japan Yen 800,000 (6000 to 7000 US Dollars) for a Japanese design service.  Whereas the offshore development designers get only Japan Yen 400,000 to 500,000.’  (3,500 to 4,000 US$).

The trend by equipment manufacturers to outsource core development decisions to Indian firms, including the division between functions implemented in software and those implemented in hardware, begun several years ago by US vendors.  In the last year or two, the Europeans have picked up the practice, and now Japanese companies are following suit.  Japanese manufacturers have been leaving some equipment development tasks such as board design up to Indian firms for some time now, but only after making in-house decisions about dividing functionality between hardware and software.  Indian suppliers who were till recently contracting manpower have demonstrated the front-end development capabilities needed to make decisions about implementing functionality in hardware vs software for equipment development, about system and logic design in semiconductor development.

This structural change is evident in recent tie-ups between semiconductor manufacturers and Indian companies.  For example, NEC Electronics, which has entered into agreements with Wipro and TCS, revealed that one of its objectives is to get Indian design firms, which are rapidly controlling more and more of the semiconductor selection process, to choose the Instant Silicon Solution Platform (ISSP).  NEC Electronics plans to expand the agreements in the future, covering cell-based ICs and other items.  At the end of 2005, Tensilica Inc of the US certified Tata Elxsi Ltd of India, a design services supplier, as a recommended designer for its Xtensa configurable processor.

In an another case, one Japanese manufacturer outsourced the development of the signal processing IC for a digital camera featuring 10 million or more pixels, slated to ship in a few years, to Wipro.  The IC is directly related to the value-added content of the camera, given the value of the industrial secrets inherent in the design data, Wipro brought Indian engineers to Japan, and has them working at the client's facility.  Part of the reason for this trend is the fact that the chip design expertise of Indian firms is rapidly approaching the level of leading semiconductor manufacturers in Japan, the US or elsewhere.  Wipro, for example, has already designed a chip with 23 million or more gates, and is now working on designing chips using 65nm process technology.

In addition, the abundant availability of skilled designers in the Indian design centres has strengthened the India outsourcing claim.  In the year 2000, Wipro had about 400 hardware designers, but today boasts about 1,500.  Of these, 700 or more are IC designers handling ASICs, ASSPs and other chips.  An engineer at one Japanese IC manufacturer, one of the 'top ten' worldwide in revenues, said, 'I hate to admit it, but that's a lot more than we have.'  And Wipro is not the only firm.  HCL Technologies Ltd of India, another major design services supplier, has about 1,000 designers, while TCS has about 500 hardware engineers and Sasken Communication Technologies Ltd of India has 400 to 450.  All of these major Indian outsourced design firms are working to boost the number of hardware designers they employ.  For example, TCS plans to increase employed hardware designers by 60% annually, reaching about 3,300 people in 2010.  Wipro also plans to increase its hardware design workforce by 20 to 30% a year.

With the transfer of design work to Indian firms picks up speed, manufacturers that can get along well with them will find it easier to boost competitiveness.  This is where Japanese firms are lagging behind firms in Europe or the US, though.  One design services provider in India explained why: 'Compared to European or American manufacturers, the Japanese often don't draw up tight specs.  They still haven't made the shift from how they've always handled development in-house, or with domestic suppliers.’  Japanese manufacturers need to learn how to clearly define which development processes they will handle and which are the responsibility of the Indian supplier, and how to draw up specifications to international standards to ensure that Indian engineers can understand them immediately.

The move is also effective in the construction of an industry-standard development platform, because Indian design resources can be leveraged to boost platform competitiveness.  The Open Multimedia Application Platform (OMAP) application processor from Texas Instruments Inc (TI) of the US is an excellent example.  Of the 1,500 hardware engineers employed by Wipro, about 300 are working only on TI jobs.  As Wipro explained, 'That is the largest single-client engineer allocation we have made.  The team handles design for a wide range of peripheral circuits in OMAP, such as drivers.'

 


 

 Top Stories

 

Outsourcing seen boosting wages at home: study by Princeton University Professors
The Princeton economists, Gene Grossman and Esteban Rossi-Hansberg of Princeton University said rising productivity associated with U.S. firms' moving some tasks offshore 'have served to bolster U.S. wages ... contrary to the fears of Lou Dobbs and others,' While presenting their paper in Kansas City, the economists contended that as against the general perception that outsourcing caused unemployment, it helped increase competitiveness by bringing down costs and maintaining high quality due to expertise in destination countries, increasing real wages in the US.

NASDAQ to up outsourcing to local IT firms
Robert Greifeld, president & CEO, NASDAQ, said; “We have done a bit of outsourcing through contractual relationship with organisations, and obviously we have great NASDAQ-listed companies to supply those services to us.  We are fortunate we do not feel the need to develop it ourselves but to contract with firms such as Infosys or Cognizant to develop applications for us.”

Aviva to absorb +5000 3rd party BPO staffers
Aviva has announced its plans to transition about 5,000 third-party BPO personnel in India and Sri Lanka to Aviva Global Services.  The transition process will cover the company's operations in Bangalore and Pune (India) and Colombo (Sri Lanka).  The Bangalore-based joint facility of Aviva and 24/7 customer will be fully transitioned by January 1, 2007, with the remaining transfers expected to be completed by January 1, 2008.  The company attributed the proposed move as a part of its plan prepared in 2003 to outsource the BPO work to Indian service providers under the build-operate-transfer (BOT) model.

Redwood Credit Union Selects Insurance Agency Outsourcing Solution Provided By ProfitStars
California-based Redwood Credit Union has selected ProfitStars Insurance Agency Solutions Group insurance outsourcing solution to support the insurance needs of the members.

D&B to shift more core work to India
Dun and Bradstreet (D&B), will shift more of its core data-modelling work to its Indian facility in Chennai.  D&B, which established its forecast-modelling centre in Chennai last year, currently employs around 200 scientists and technicians at its Predictive Science and Analytics Centre in Chennai, said most of its developmental work for its predictive models would be carried out in India by the end of the next two years.

TransGrid signs Mincom for three year managed services deal
TransGrid has awarded a three-year IT outsourcing contract to Mincom.  The company will manage the IT services portfolio in the areas of application and infrastructure support for TransGrid.  Apart from the present contract, the company has prior experience of providing application support services for about 1,000 users of TransGrid.

U.S. papers outsourcing operations
Newsday plans to outsource its circulation customer-service operation to the Philippines later this year, eliminating about 50 jobs

Domestic Players Outpace International Providers in Growing Polish IT Services Market, Says IDC
Spending on IT services in Poland jumped 32.5 percent to just below $1.7 billion in 2005, according to IDC.  In local currency terms, growth was lower but still impressive at 17.4 percent, due to the appreciation of the zloty against the dollar.  IDC expects the Polish IT services market will grow a further 15 percent this year and more than double by 2010, reaching the $3.5 billion mark.

 

 Service Provider News

 

BT targets India for sales and workforce
BT is expected to increase its workforce in India by 6,000 to reach 18,000 over the next three years.  The company is also aiming to increase its annual revenues from the country to USD 250 million from the present level of about USD 100 million.  The positions would be used to provide IT services to various companies.  The positions are new and will not be transferred from the UK.

AT&T Provides Telecom Services to Hawaii Military Bases
AT&T has won a ten-year, USD 250 million Joint Hawaii Information Transfer System (JHITS) contract with the US Defence Information Technology Contracting Organization (DITCO)-Pacific.  AT&T will provide telecom services to the Hawaii-based military departments.  In addition, it will provide various data services for the military departments.

T-Systems expands captive outsourcing for T-Mobile
T-Systems announced yesterday at the IFA consumer electronics fair in Berlin that it is extending and expanding its existing outsourcing contracts with T-Mobile for a further seven and a half years.  T-Systems will assume responsibility for IT operations and will also harmonise the IT and service landscapes of T-Mobile's five European operations.  T-Systems announced yesterday, it has won a contract to design and implement the new IT system for Madrid's tax office

Siemens Business Services to handle IT for DIN
Siemens Business Services will run all IT operations for the German Standards Institute (DIN).  The corresponding outsourcing contract is worth a total of around 32 million euros and is set to run for six years.

TeleTech Holdings Expands Agreement With Global Carrier To Provide Rewards And Payroll Support
Under the expanded agreement, Englewood, Colorado-based TeleTech Holdings would provide the client with a multi-site solution that includes international reservations, sales solutions for corporate travel departments and agencies and rewards services.  The company will also provide back-office support for expense reporting, payroll exceptions, workforce priority handling, and recurrent training scheduling.

Satyam wins Qantas IT services deal
Qantas Airways has awarded a software services contract to Satyam.  The contract is expected to be a part of Qantas' cost-cutting plans to save USD 1 billion over the next three years.

Convergys Signs 5-Year Contract With Vibo
Convergys Corp., a provider of billing, customer care, and human resources services, said that Tuesday it signed a new five-year contract with VIBO Telecom, a Taiwanese wireless phone service provider.

Apollo's Healthcare BPO Buys US-based AFS For $31M
Through the acquisition, AHS plans to target the USD 380 billion back-office operations component of the US healthcare market.  In the next 12 months, the combined entity is targeting revenues of $45 million, employee strength of 2,000 and a client base of 75.  AFS, which would now be a 100% subsidiary of Apollo Health Street, is expected to contribute around $26 million in revenues.

netGuru Inc. Signs Definitive Agreements to Merge With BPO Management Services
netGuru, Inc. entered into definitive agreements to merge with privately held BPO Management Services, Inc. -- a provider of business process outsourcing services, including human resources, information technology, document management, and finance and accounting functions to middle-market companies -- and divest its Indian engineering business process outsourcing operations and related assets.

 

 

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